New Articles

  1. Payments

    Capturing Payments: When a customer pays for an order with their credit card, you must capture the payment, following the instructions detailed in the Billing Details tab .  Once you are in Billing Details, you’ll find the transaction line an...
  2. Printing an Order

    When you are processing an order, it is important to make sure you have the parts in stock. To create an invoice to attach to your DMS invoice use the Print Order tab on the gray navigation bar.  Once the order has been printed, the “Print Order...
  3. Editing Orders

    Once a customer places an order, you’ll be able to view it in the Order Contents area of your Control Panel. You are also able to edit or add additional items in this section, should you need to update an order. To edit existing contents, use the E...
  4. How to Process an Order

    Making sure orders are processed in a timely manner is, potentially, the most important part of the e-commerce process. For your convenience, we’ve provided a quick tutorial video as well as step-by-step instructions you can refer back to as needed....
  5. Real-Time Shipping

    Toyota Online Parts Center powered by SimplePart is excited to announce the launch of our Real Time Shipping (RTS) calculator tool. This tool will quote your parts site customers with a shipping rate based on the weight and dimension of the products...
  6. Training Webinar: Control Panel and Profitability

    If you’re a dealer currently on our Base package, then you might not be aware of all the different ways the SimplePart Control Panel allows you to take control of your parts website. When you first look at the Control Panel, the amount of informatio...
  7. Local Pickup Update

    Effective as of 10/12/2018, This communication is to inform of updates to the existing Local Pickup functionality.  For dealers who do not have it enabled, Local Pickup allows customers to select to pick up their orders in-store instead of shipp...
  8. Minimum Display Pricing

    MDP: What is the MDP rule?  What will be the Minimum Display Price? For this program, Minimum Display Price (MDP) is currently Cost + 15% . Can dealerships offer discounts at checkout to reduce the MDP pricing? Minimum Display Price applies to t...
  9. Google My Business Reviews

    Effective February 5, 2018, customers will now be able to provide ratings and testimonials for their online shopping and purchase experience with your dealership on Google My Business (GMB). GMB reviews help your business in a variety of ways. While...