Popular Articles

  1. Editing Orders

    Once a customer places an order, you’ll be able to view it in the Order Contents area of your Control Panel. You are also able to edit or add additional items in this section, should you need to update an order. To edit existing contents, use...
  2. Shipping Rates & Pickup

    When your new parts website goes Live, shipping rates should already be implemented. These are determined on the parts total of your customer's basket. If there are any items (ex: rotors, body panels) with fixed shipping costs assigned to them, ...
  3. Searching Orders

    How to Search Orders When you log into the Control Panel and you need to locate a specific order, there are a few different ways to search for it. You can either use the "Orders" drop down in the menu at the top of the page. You can also ...
  4. Pricing for Your Market

    When you’re setting up your online site, it’s essential to take the time to figure out proper pricing for your parts and accessories store. It can be difficult to find the balance between profit and volume for your dealership, while stil...
  5. Your Guide to: Managing Your Online Parts Counter

  6. Measuring Success

    Gross Profit and Sales Volume are significant indicators of a well-performing business. The SimplePart Control Panel makes it simple to track metrics important to you, while offering additional performance reporting to help monitor the success of yo...
  7. Enhance Site Performance with SimplePart’s Promotional Tools

    Running sales promotions on your website, giving out coupons and sending promotional emails to existing clients are all great ways to generate more sales.  At SimplePart we regularly run marketing promotions for our dealers and OEM partners. O...
  8. Best Practices: Preventing Fraud #1 - AVS Settings Confirmation

    Fraud demands urgent attention and SimplePart has the tools and know-how to help you combat this issue.  It is important to check your PayPal, PayPal Payflow Pro and/or your Authorize.Net accounts to make sure your fraud settings and Addr...
  9. VIN Message & Checkout Message

    The VIN message notifies customers during their checkout process to provide the VIN Number for their vehicle, in order to ensure the accuracy of their order. For this reason, the VIN message is an important aspect of your Cart Page.  To make c...
  10.  EP. 8 – Recognize Fraudulent Orders

    In this video, we'll go over how to use the SimplePart platform's built-in fraud prevention tools to identify, flag and, most importantly, avoid fulfilling fraudulent customer orders.